Data Analysis for Improving Organizational Performance

$129.00

When using data analysis to improve organizational performance, it's vital to employ the tools that bring the data to life and keep people engaged in the process. Organizations in both the public and private sectors often use tools and frameworks to deliver the data, and the information the data might suggest, to its staff. This intermediate-level course will explain some of these measures and tools, describe some specific measurements, and explain the relationship between assessment and strategy. Summarizing the data with the correct tool can be the gating factor to reaching staff and effecting changes that spur performance improvement.

When using data analysis to improve organizational performance, it's vital to employ the tools that bring the data to life and keep people engaged in the process. Organizations in both the public and private sectors often use tools and frameworks to deliver the data, and the information the data might suggest, to its staff. This intermediate-level course will explain some of these measures and tools, describe some specific measurements, and explain the relationship between assessment and strategy. Summarizing the data with the correct tool can be the gating factor to reaching staff and effecting changes that spur performance improvement.

Credits

  • 0.5 IACET CEUs

  • 5 HRCI Credits

  • 5 SHRM PDCs

  • 5 ATD CI Credits

  • 5 PMI PDUs:

    • 2 Ways of Working PDUs

    • 3 Business Acumen PDUs

Learning Outcomes

  • Explain how performance measures are used in different settings

  • Differentiate among various organizational performance measurements

  • Describe the advantages and disadvantages of KPIs

  • Describe the advantages and disadvantages of the Balanced Scorecard

  • Describe the advantages and disadvantages of a Net Promoter Score

  • Explain the relationship between performance assessment and organizational tactics and strategy

  • Assess the validity of performance measures for an organization based on a brief case study

Refund Policy

You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

Notes

Estimated time to complete: 5 hours

Access Time: 90 days

This course includes an “Ask the Expert” feature. You can use this feature to submit questions about course content. A subject matter expert will provide guidance or point you to additional resources for the topics you’re studying. Questions are answered as quickly as possible and usually within 24 hours.