Emotional Intelligence for Managers

$95.00

Emotional intelligence (EI) is our ability to identify and control our emotions to achieve positive outcomes in our relationships. Managers with high EI are better equipped to deal with subordinates, colleagues, and company executives, and they can do a better job of handling and resolving conflicts. This one-module course reviews the underlying concepts of emotional intelligence and explores how managers can improve and make use of their emotional intelligence.

Emotional intelligence (EI) is our ability to identify and control our emotions to achieve positive outcomes in our relationships. Managers with high EI are better equipped to deal with subordinates, colleagues, and company executives, and they can do a better job of handling and resolving conflicts. This one-module course reviews the underlying concepts of emotional intelligence and explores how managers can improve and make use of their emotional intelligence.

Credits

  • 3 HRCI Credits

  • 3 SHRM PDCs

  • 3 ATD CI Credits

Learning Outcomes

  • Discuss the role of emotional intelligence for managers

  • Explain why improving emotional intelligence can have a positive impact on managerial performance

  • Recognize the importance of emotional intelligence in successful management

  • Discuss the nine key EI factors

  • Apply EI factors to business management scenarios

Accreditations

Estimated Time to Complete: 3 hours

Access Time: 90 days

Refund Policy

You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of each course has been completed. Course completion can be viewed from within the course platform.