How to Coach
Managers who lead and manage through coaching--providing encouragement, feedback, and support--are more successful in "working through others." This course focuses on the skills and techniques of positive coaching in an organizational setting including listening actively, providing constructive feedback based on observation, reinforcing positive employee performance through recognition and praise, and teaching new skills.
Managers who lead and manage through coaching--providing encouragement, feedback, and support--are more successful in "working through others." This course focuses on the skills and techniques of positive coaching in an organizational setting including listening actively, providing constructive feedback based on observation, reinforcing positive employee performance through recognition and praise, and teaching new skills.
Managers who lead and manage through coaching--providing encouragement, feedback, and support--are more successful in "working through others." This course focuses on the skills and techniques of positive coaching in an organizational setting including listening actively, providing constructive feedback based on observation, reinforcing positive employee performance through recognition and praise, and teaching new skills.
Credits
3 HRCI Credits
3 SHRM PDCs
3 ATD CI Credits
3 PMI PDUs:
1.5 Ways of Working PDUs
1 Power Skills PDUs
0.5 Business Acumen PDUs
Learning Outcomes
Explain how coaching employees is a vital part of managing in any organization
Distinguish between managerial coaching, executive coaching, and personal coaching
Identify the triggers for coaching and recognize characteristics of coachability
Describe the five-step coaching process
Explain the SMART technique of goal setting
Explain the USED and GROW models for coaching
Discuss the monitoring and follow-up coaching process
Explain the differences between mentoring and coaching
Accreditations
Estimated Time to Complete: 3 hours
Access Time: 90 days
Refund Policy
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of each course has been completed. Course completion can be viewed from within the course platform.