HR Skills®: Exit Interviews
Exit interviews are a powerful tool for organizations to reduce harmful turnover and strengthen their operations, but many organizations fail to use them to their fullest potential. The solution lies in training interviewers to ask the right questions and leaders to recognize the value of exit interview data.
In this course, you will explore the purpose and goals of an effective exit interview process, the merits of various interview formats and styles, what to ask (and what not to), and how to advocate for the proper use of exit interview feedback within your organization.
Exit interviews are a powerful tool for organizations to reduce harmful turnover and strengthen their operations, but many organizations fail to use them to their fullest potential. The solution lies in training interviewers to ask the right questions and leaders to recognize the value of exit interview data.
In this course, you will explore the purpose and goals of an effective exit interview process, the merits of various interview formats and styles, what to ask (and what not to), and how to advocate for the proper use of exit interview feedback within your organization.
Exit interviews are a powerful tool for organizations to reduce harmful turnover and strengthen their operations, but many organizations fail to use them to their fullest potential. The solution lies in training interviewers to ask the right questions and leaders to recognize the value of exit interview data.
In this course, you will explore the purpose and goals of an effective exit interview process, the merits of various interview formats and styles, what to ask (and what not to), and how to advocate for the proper use of exit interview feedback within your organization.
Credits
2 HRCI Credits
2 SHRM PDCs
2 ATD CI Credits
Learning Outcomes
Explain the purpose and goals of an effective exit interview
Evaluate an organization's current approach to exit interviews
Compare the merits of various exit interview formats
Prepare an effective list of questions for an exit interview
List best practices for conducting an exit interview in a professional and effective manner
Recognize useful and actionable exit interview feedback
Advocate for the effective implementation of exit interview feedback
Identify legal and administrative requirements surrounding exit interviews
Accreditations
Estimated Time to Complete: 2 hours
Access Time: 90 days
Refund Policy
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of each course has been completed. Course completion can be viewed from within the course platform.