HR Skills®: Problem-Solving

$55.00

In this course, you will learn a number of techniques and models for problem solving. You will also learn about the types of problems HR professionals encounter. Lastly, you will apply problem-solving strategies to a number of real-world HR issues. Through practice, you will hone your problem-solving skill set and become a more effective HR professional.

In this course, you will learn a number of techniques and models for problem solving. You will also learn about the types of problems HR professionals encounter. Lastly, you will apply problem-solving strategies to a number of real-world HR issues. Through practice, you will hone your problem-solving skill set and become a more effective HR professional.

Credits

  • 2 HRCI Credits

  • 2 SHRM PDCs

  • 2 ATD CI Credits

Learning Outcomes

  • Demonstrate critical thinking when solving problems

  • Clearly define issues before jumping into "solutions mode"

  • Thoroughly investigate issues by gathering and analyzing information in appropriate ways

  • Effectively brainstorm solutions to problems

  • Thoughtfully evaluate solutions and pick the best one

  • Monitor your chosen solution and validate its success

  • Apply the five steps of problem solving to real-world HR issues

  • Utilize problem-solving techniques like the Socratic method, Occam's razor, and root-cause analysis

Accreditations

Estimated Time to Complete: 2 hours

Access Time: 90 days

Refund Policy

You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of each course has been completed. Course completion can be viewed from within the course platform.