Credits
3 HRCI Credits
3 SHRM PDCs
3 ATD CI Credits
3 PMI PDUs:
0.25 Ways of Working PDUs
2 Power Skills PDUs
0.75 Business Acumen PDUs
Learning Outcomes
Identify key strategies for managing people, including remote workers
Distinguish between managers and individual contributors as well as the various types of organizational structures
Describe the process of hiring, training, and developing employees and memorize key HR laws
Support an empowered team and promote high employee performance
Identify the various types of difficult employee behavior and understand when to coach, discipline, or terminate an employee
Demonstrate emotional intelligence and identify strategies for in-person and virtual communication
Determine what should occur before, during, and after a meeting
Approach negotiation thoughtfully by considering the negotiation type and employing tools like reservation price, ZOPA, and BATNA
Demonstrate time management skills, including prioritization and setting SMART goals
Support change initiatives within your organization and minimize employee resistance
Accreditations
Estimated Time to Complete: 3 hours
Access Time: 90 days
Refund Policy
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of each course has been completed. Course completion can be viewed from within the course platform.