Credits
3 HRCI Credits
3 SHRM PDCs
3 ATD CI Credits
3 PMI PDUs:
0.75 Ways of Working PDUs
1.5 Power Skills PDUs
0.75 Business Acumen PDUs
Learning Outcomes
Identify common leadership bases, skills, and qualities
Describe the major theories of leadership
Discuss types of leadership and their advantages and disadvantages
Differentiate between leadership, management, and administration
Recognize the role of leadership in setting the ethical tone for an organization
Describe how managers must effectively lead people—subordinates, peers, and superiors—to achieve goals
Describe the major organizational structures and the differences between them
Discuss the role of emotional intelligence in management
Identify common challenges for women who are in, or looking to be in, positions of management
Understand common challenges for new managers and strategies for handling them
Engage in common managerial tasks like delegating, motivating, coaching, delivering feedback, navigating conflict, and disciplining poor behavior
Accreditations
Estimated Time to Complete: 3 hours
Access Time: 90 days
Refund Policy
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of each course has been completed. Course completion can be viewed from within the course platform.