


Leading and Managing Change
Whether adopting new technology or adapting to a drastic shift in an organization's core focus, change is a constant in any successful business. Managers play a fundamental role in successful effecting changes across an organization, and meanwhile, humans, by nature, will often resist change out of fear of the unknown. This introductory course addresses the key issues managers face in a dynamic environment. By understanding the steps in effecting change and how to overcome resistance, a manager can successfully lead change at various levels of an organization.
Whether adopting new technology or adapting to a drastic shift in an organization's core focus, change is a constant in any successful business. Managers play a fundamental role in successful effecting changes across an organization, and meanwhile, humans, by nature, will often resist change out of fear of the unknown. This introductory course addresses the key issues managers face in a dynamic environment. By understanding the steps in effecting change and how to overcome resistance, a manager can successfully lead change at various levels of an organization.
Whether adopting new technology or adapting to a drastic shift in an organization's core focus, change is a constant in any successful business. Managers play a fundamental role in successful effecting changes across an organization, and meanwhile, humans, by nature, will often resist change out of fear of the unknown. This introductory course addresses the key issues managers face in a dynamic environment. By understanding the steps in effecting change and how to overcome resistance, a manager can successfully lead change at various levels of an organization.
Credits
4 HRCI Credits
4 SHRM PDCs
4 ATD CI Credits
4 PMI PDUs:
1.75 Ways of Working PDUs
1.75 Power Skills PDUs
0.5 Business Acumen PDUs
Learning Outcomes
Discuss organizational change and the forms it can take
Describe Kotter's Eight Step Process recommended for implementing change successfully
Outline Lewin's model of change and discuss its limitations
Identify the factors a leader or manager can employ to promote change
Outline the change initiative planning process
Explain the role of a leader in communicating change
Discuss methods to foster participation
Discuss the underpinnings of resistance to change and how to overcome it
Discuss other models of change management (ADKAR, GE CAP, Cisco Change Roadmap)
Match change management models to specific scenarios
Understand strategic change and mastering a changing environment
Accreditations
Estimated Time to Complete: 4 hours
Access Time: 90 days
Refund Policy
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of each course has been completed. Course completion can be viewed from within the course platform.