Project Management Team Leadership
This course covers the roles and responsibilities of the project management team leader, in particular, their responsibility with regard to project stakeholders. The course also discusses how project management team leaders can build a positive team environment through effective communication, team building activities, problem-solving, and reflective listening.
This course covers the roles and responsibilities of the project management team leader, in particular, their responsibility with regard to project stakeholders. The course also discusses how project management team leaders can build a positive team environment through effective communication, team building activities, problem-solving, and reflective listening.
This course covers the roles and responsibilities of the project management team leader, in particular, their responsibility with regard to project stakeholders. The course also discusses how project management team leaders can build a positive team environment through effective communication, team building activities, problem-solving, and reflective listening.
Credits
18 HRCI Credits
18 SHRM PDCs
18 ATD CI Credits
18 PMI PDUs:
7 Ways of Working PDUs
10 Power Skills PDUs
1 Business Acumen PDUs
Learning Outcomes
Define a team and identify six common types of teams
Explain Bruce Tuckman's model of group development
Describe how the project life cycle is relevant to team issues
List the three sources of power for project management team leaders
Describe ways to manage stakeholder expectations
Explain different types of team building activities
Define reflective listening
Identify the challenges of virtual teams and how they relate to the project management team leader's roles
Compare and contrast voting and consensus as methods for decision-making
More effectively identify and resolve team problems
Explain the different characteristics of effective and open team communication
Identify the best practices for using e-mail and telephone among team members
Identify several common team problems and apply methods for resolving these issues
Accreditations
Estimated Time to Complete: 18 hours
Access Time: 180 days
Refund Policy
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of each course has been completed. Course completion can be viewed from within the course platform.